Përshkrimi i punës

eppc Albania on behalf of its client, a subsidiary of an International consumer credit company that aims to be the fastest and the most comfortable credit provider in Albania, is currently recruiting a Debt Collector.

The Client is looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors. The selected candidate will be responsible for recovering the money owed in as little time as possible.
Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Duties:
1.Keep track of assigned accounts to identify outstanding debts
2.Plan course of action to recover outstanding payments
3.Contact debtors to inquire of their payment status
4.Negotiate payoff deadlines or payment plans
5.Handle questions or complaints
6.Investigate and resolve discrepancies
7.Create trust relationships with debtors when possible to avoid future issues
8.Update account status and database regularly
9.Alert debtors unwilling or unable to pay when necessary
10.Comply with requirements when legal action is unavoidable.

Requirements:
•At least 3 years of debt collection/recovery experience
•Experience in working with targets and tight deadlines
•Working knowledge of MS Office and databases
•Excellent communication and people skills
•Very good ability in negotiating and persuading
•Ability to be polite and compassionate without lacking confidence
•University diploma is preferred

Facts & Figures:
Position: Debt Collector;
Location: Tirana;
Working Hours: 40 hours
Deadline: 27.07.2017.

To apply for this opportunity, please send your CV and supporting document, mentioning the position
that you are applying for, to: recruitments@eppc.al.