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Our Company is looking for energetic, high potential, self-motivated and high-integrity individuals to join our team.
You are invited to apply for the following position:
BSS Operations Specialist

Purpose of position:
Involve and support invoicing teams for mobile and fix bill cycles by executing and analyzing controlling tasks defined on each prebilling phases.

Main Tasks:
Analyze, investigate and resolve customer complains.
BSS Systems Monitoring and error debugging, perform systems daily health-checks and follow up the issues by incident escalation procedure.
Monitor, trace analyze and flow up issues raised on IN protocols, systems logs on application level.
Support ad hoc requests for data information or data processing coming from different departments
Perform patch releases, bug fixes, system version updates, products change configurations.

Skills:
Good knowledge on Oracle SQL procedures, functions and queries programming. Preferable experience on rating, charging and billing systems, IN protocols knowledge especially on Diameter and Camel.
Relational Database Programming (preferable ORACLE syntax), Linux Administration, IN Protocols analysis (Diameter, Camel)
Excellent knowledge of English
Collaborative, communicative and hard-worker.
Able and willing to work during night systems activities and be part of repetitive standby process.

Experience:
At least 3 years experience in IT industry, preferable in a telco sector

Education:
Bachelor degree on Computer Science/ Economic Informatics/ Electronic Engineering

Interested candidates should apply online through www.albtelecom.al

Deadline of application is July 10th 2017

We will be glad to interview all candidates selected from the CV screening

HUMAN RESOURCES ADMINISTRATIVE AFFAIRS DEPARTMENT