Përshkrimi i punës

Job Vacancy Announcement:
Sheraton Tirana Hotel is part of Marriott International Inc. Corporate which owns, manages and franchises almost 30 of the most well-known brands in the hospitality industry worldwide with over 6000 hotels. Sheraton Tirana Hotel opened on September 2003 as the first and only 5 stars hotel in Albania (www.sheratontiranahotel.com).

The Company is an equal opportunity employer encouraging diversity in the workplace. Our favorite candidates are the passionate and dedicated individuals with hospitality experience and eager to take on board new challenges in a multicultural environment. Lately we are looking for candidates to apply for the position of:
Guest Service Agent / Receptionist

Key pillars:
The candidate for this position will be an expert communicator, able to listen effectively, to communicate clearly and in a friendly way, to solve the issue and keep the guest happy, able to check-in, check-out of hotel guest according to Sheraton Standards. Assure high degree of guest satisfaction.

Job knowledge/skills:
Customer Service/Communication Skills
Problem-Solving Skills
Attentive to details and required standards
Fluent in Albanian & English Language
Availability to work as per business shifts

Education: University degree and above

Experience required:
Experience in the same role for at least 2 years

If you match the above-mentioned profile, we would highly appreciate your application. Please send your application in English at aplikime.pune@sheraton.com within June 20th, 2017 mentioning the position you are applying for.

Only the selected candidates for the interviews will be contacted
Thank you.
Human Resources Department.